SUBSCRIBER BENEFITS

TICKET EXCHANGES

Unable to attend your scheduled performance? As a subscriber, you may exchange your tickets for another performance of the same show (subject to availability). There is no service charge and no fee for exchanges to same or lesser-priced performances provided your request is received at least 72 hours prior to the scheduled performance. Exchange requests received less than 72 hours before the scheduled performance will incur a $10 per ticket late-exchange fee. A Subscriber Exchange Form is enclosed. If you wish to exchange for a higher-priced performance, you simply pay the difference. Exchange tickets are subject to availability and are non- refundable. Unfortunately, we are not able to exchange tickets from missed performances.

1. IN PERSON —Bring your tickets to the Rubicon Box Office during regular Box Office hours. We cannot process exchanges at the theatre entrance before performances, but you may drop off your torn tickets with the Subscriber Exchange Form and we will contact you the following business day.

2. BY FAX — Fax your Exchange Form and a copy of your tickets torn in half lengthwise to us at 805.667.2903. Please include a phone number so we may confirm your exchange.

3. BY MAIL — Please mail your Exchange Form and your tickets at least 7 business days prior to the performance date to Rubicon Theatre Company, 1006 E. Main St., Ventura, CA 93001.

SINGLE TICKET SAVINGS

Subscribers receive a $5 discount on the purchase of additional tickets for friends, family members, business associates and others (subject to availability at time of request). Many shows sell out in advance—please call early and mention that you are a current subscriber.

LOST TICKET INSURANCE

If you misplace your tickets, phone us or stop by the Box Office at soon as possible. We are happy to replace your tickets at no charge—another subscriber-only benefit!

TICKET DONATION

If you are unable to attend and have not exchanged or given away your tickets, please consider dropping off or mailing your tickets to the Box Office. We will be happy to give you a tax-receipt for your contribution. Please note: 72 hours notice is required  to qualify as a donation.